FAQ

Wallpaper Shipping Policy
Wallpaper Shipping Policy
Wallpaper Return Policy
Wallpaper Return Policy
Removable Wallpaper FAQ
Removable Wallpaper FAQ
Traditional Wallpaper FAQ
Traditional Wallpaper FAQ
Grasscloth Wallpaper FAQ
Grasscloth Wallpaper FAQ
Artshoppe Wall Art FAQ
Artshoppe Wall Art FAQ

Wallpaper Shipping Policy

Sample orders usually ship within 7-10 business days. 

Wallpaper roll and panel orders will typically take between 14-21 days to produce. All orders are shipped from our headquarters in California. We use FedEx/UPS ground. You will receive a confirmation email once your order has shipped. In an effort to reduce waste and excess, multiple panels may be packaged together and shipped in one box. 

*Wallshoppe does not currently ship to PO Boxes.

Samples ship for free within the continental US via USPS.  International sample orders ship for a flat fee of $15.

We can expedite the shipping service on your sample order as follows:

Ground 5 business days - $10

2nd Day Air - $20

Standard Overnight - $25

Orders up to $300 ship for a flat fee of $15 via Ground Shipping. Orders above $300 ship for Free.

We do offer the following expedited shipping options which are calculated at checkout:
• Standard Overnight
• 2nd Day Air
Note: Expedited shipping options applies to shipping only. Standard production time applies. If you need rush services, we offer a rush production service with a 25% surcharge. Please call us M-F at (888) 859-9649 or email us info@wallshoppe.com 

For all those local Angelenos we do offer local pickup on business days only.  Please select that option at checkout or contact us at info@wallshoppe.com.

Wallpaper roll and removable panel orders will typically take between 14-21 days to produce.

We are happy to offer global shipping.

Please note that once your order arrives in the country of destination, local guidelines apply and your order may be subject to import taxes and local duties. These taxes and duties are not included in your purchase price and are the responsibility of the customer. However, if applicable, we will support with any communication of information with customs as necessary.

We take extra care in inspecting all the rolls or panels prior to shipment, however defects in craftsmanship may occur.  Please report any damaged or missing items to info@wallshoppe.com within 7 days of delivery.

Wallpaper Return Policy

All of our wallpapers are printed to order.  True to our sustainability mission we don’t “put ink to paper” until we receive your orders, which is why we are not able to accept returns or exchanges.  We highly encourage everyone to order samples and contact us if you have any questions.

• BarbieShoppe item orders are processed and shipped within an estimated 3 business days. Please note that we do not ship on Saturdays, Sundays, or U.S. holidays. BarbieShoppe items include Aprons, Tote Bag, Pillows, Pens, Notebooks, and Decorative Trays only.

• Our shipping carriers deliver Monday-Friday. To inquire about Saturday delivery options, please contact us before placing your order.

• Returns accepted for unused items within 7 days from receipt for exchange, refund or store credit. Items must be unused and in original packaging.

• SALE & INTERNATIONAL ORDERS ARE FINAL SALE

• All domestic orders are shipped via USPS Priority Mail for a flat rate of $15. Orders over $300 ship free. International orders ship via DHL and shipping rates are estimated at checkout.

• Orders shipping to a PO Box or APO address ship via USPS.

• If your order is time sensitive, we strongly encourage you to select an expedited shipping method at checkout or email info@wallshoppe.com for further assistance.

• Questions? Contact info@wallshoppe.com / 888 859 9649 Monday - Friday, 9am – 4pm PT

Removable Wallpaper FAQ

A Wallshoppe Removable Panel is a proprietary self-adhesive backed wallpaper that has the look and feel of traditional wallpaper—but can be easily removed. Traditional wallpaper is paste on smooth wallpaper that can be applied using wallpaper paste. Both papers are made of 100% non-toxic materials with no PVCs. 

Removable Panels use a low tack adhesive that creates a temporary bond with the wall surface. The beauty of Wallshoppe removable paper is that it will remove with ease as soon as you are ready. Just peel back from a corner slowly. For best results we suggest adhering to walls with primer, egg shell, satin, gloss or semi-gloss paint. If you have 'non-stick' paint on your walls, or a paint containing Teflon, removable panels will not adhere to the surface (nor will any peel and stick wallpaper).

On each product page, we offer a Footage Calculator to assist with your estimate of how many Removable Panels will be needed.

Enter a height and width, in feet, on the Footage Calculator and it will tell you how many panels are required. The calculator is meant to be used as a guideline. We recommend adding 15% overage to your order.

We're always here to help if you need assistance. Please contact us at info@wallshoppe.com

A repeat refers to the way a design duplicates itself to make a pattern. Wallshoppe designs are either half-drop or straight repeats.  

Half-drop repeats match when rolls or panels are connected at the halfway point of the adjoining design.

While a straight repeat pattern will line up evenly across your walls and connect on both sides.

Wallpaper installation can be a bit tricky, we highly recommend the professionals at Paintzen. If they're not available in your area, a qualified installer can be found through the Wallcovering Installers Association.

Please visit installation instructions page:

How to install removable wallpaper panels

Wallshoppe includes a 1/4" bleed, or overprint, in the width and a 1" bleed in the length of every panel. The overprint can stay on the panel (Option A) or it can be cut off before installation (Option B). Please note the following for the method you decide to use:

Option A- Overlap: Simply overlap the adjoining panel 1/4" so that the pattern on the panel repeats correctly.

Option B- Edge to Edge: Professional installer recommended. Measure 1/4" from the right edge of the panel. Using a sharp edge, remove the 1/4" strip running the length of the panel. Measure 1" from the bottom edge of the panel. Using a sharp edge, remove the 1" strip running the width of the panel.

Wallshoppe papers can be wiped down using a water-dampened microfiber cloth.  Please keep in mind that harsh scrubbing or chemical cleaners can damage the ink on your beautiful paper. 

Each order is custom printed, so there might be slight variations in color from order to order. This is due to the nature of the print process and the paper. ​If you need to order additional rolls or panels, you may notice a slight difference. A professional installer can provide exact quantities required for your project. We cannot be responsible for incorrect quantities ordered.

Absolutely not! Wallshoppe papers can be used for virtually any application. Wallshoppe Removable Panels can be used as drawer liners, bookshelf panels, ceilings, backsplashes and stair risers. If you have any design ideas, email us so we can share with all our customers.

Both traditional and removable wallpaper can be installed in bathrooms and damp environments.  However, the wallpaper must not come in direct or consistent contact with water. 

Traditional Wallpaper FAQ

A Wallshoppe Removable Panel is a proprietary self-adhesive backed wallpaper that has the look and feel of traditional wallpaper—but can be easily removed. Traditional wallpaper is paste on smooth wallpaper that can be applied using wallpaper paste. Both papers are made of 100% non-toxic materials with no PVCs. 

Figure out the square footage of your space and round up by 15%. Then refer to the style on our site, where you'll find the square footage per roll or panel listed in the details. Please email us with any questions at info@wallshoppe.com. A professional installer can provide exact quantities required for your project.

Per industry standards, our wallpaper rolls are considered "double" rolls i.e. they are 27 linear feet long and cover 60 square feet. A ¼ inch bleed is printed on each design. This creates an overlap that makes installation easier.​ We cannot be responsible for incorrect quantities ordered. 

A repeat refers to the way a design duplicates itself to make a pattern. Wallshoppe designs are either half-drop or straight repeats.  

Half-drop repeats match when rolls or panels are connected at the halfway point of the adjoining design.

While a straight repeat pattern will line up evenly across your walls and connect on both sides.

Wallpaper installation can be a bit tricky, we highly recommend the professionals at Paintzen. If they're not available in your area, a qualified installer can be found through the Wallcovering Installers Association.

Wallshoppe papers can be wiped down using a water-dampened microfiber cloth.  Please keep in mind that harsh scrubbing or chemical cleaners can damage the ink on your beautiful paper. 

Each order is custom printed, so there might be slight variations in color from order to order. This is due to the nature of the print process and the paper. ​If you need to order additional rolls or panels, you may notice a slight difference. A professional installer can provide exact quantities required for your project. We cannot be responsible for incorrect quantities ordered.

Absolutely not! Wallshoppe papers can be used for virtually any application. Wallshoppe Removable Panels can be used as drawer liners, bookshelf panels, ceilings, backsplashes and stair risers. If you have any design ideas, email us so we can share with all our customers.  

Both traditional and removable wallpaper can be installed in bathrooms and damp environments.  However, the wallpaper must not come in direct or consistent contact with water. 

Grasscloth Wallpaper FAQ

Grasscloth contains natural variations and striations. As a result, each panel will differ slightly from one another, bringing depth and organic beauty to your walls. The knots inherent to the weave of the material may become more visible due to the print process. Please be assured that these are not damages but an organic element of the product.

Click here to view some examples of the jute knots that may be visible on the rolls. You will likely notice more of these on heavily printed areas and solid grasscloth rolls.

Our solid grasscloth wallpapers are printed on the natural grasscloth base. Since the print is applied on the surface only, the natural grasscloth base color does show through the printed area giving the product a two tone effect. This becomes more apparent on darker colors where the natural grain and the jute naps will show through the surface print. This only adds to the natural depth of this wallcovering making it more textural. If you are looking for a sleek, saturated solid color please make sure to order samples before you order your rolls.

Figure out the square footage of your space and round up by 15%. Then refer to the style on our site, where you'll find the square footage per roll or panel listed in the details. Please email us with any questions at info@wallshoppe.com.

A professional installer can provide exact quantities required for your project.

Our Grasscloth wallpaper rolls are 20 linear feet long and cover 60 square feet. We cannot be responsible for incorrect quantities ordered. 

A repeat refers to the way a design duplicates itself to make a pattern. Wallshoppe designs are either half-drop or straight repeats.  

Half-drop repeats match when rolls or panels are connected at the halfway point of the adjoining design.

While a straight repeat pattern will line up evenly across your walls and connect on both sides.

Wallpaper installation can be a bit tricky, we highly recommend the professionals at Paintzen. If they're not available in your area, a qualified installer can be found through the Wallcovering Installers Association.

Each order is custom printed, so there might be slight variations in color from order to order. This is due to the nature of the print process and the paper. ​If you need to order additional rolls or panels, you may notice a slight difference. A professional installer can provide exact quantities required for your project. We cannot be responsible for incorrect quantities ordered.

• Dust lightly or vacuum and keep away from moisture or harsh cleaners.

• Not recommended for use in bathrooms or where humidity or moisture might occur.

• Excessive rubbing or bumping may cause the natural material to fray.

• Grasscloth is naturally water-resistant but is not washable. Avoid moisture and harsh cleaners, as they will damage the natural fibers and dyes.

• For dusting, gently wipe with a soft dry cloth

Artshoppe Wall Art FAQ

The creative team from Wallshoppe is excited to bring you a brand new curated offering of framed artwork, featuring original designs from the artists we love to collaborate with. Artshoppe is really a natural extension of the Wallshoppe brand and an opportunity for us to share the art and prints that inspire us and tell a great story. Manufactured in the USA using an array of techniques, each piece is beautifully crafted and priced to make art approachable and available for everyone.

The creative team from Wallshoppe is excited to bring you a brand new curated offering of framed artwork, featuring original designs from the artists we love to collaborate with. Artshoppe is really a natural extension of the Wallshoppe brand and an opportunity for us to share the art and prints that inspire us and tell a great story. Manufactured in the USA using an array of techniques, each piece is beautifully crafted and priced to make art approachable and available for everyone.

All Artshoppe art is made to order.  Once your order is received it takes approximately 3-4 weeks to produce your order.  You will receive an email confirmation once your order ships. 

All Artshoppe framed art ships free in the domestic US. YAY!

We are happy to ship art globally.  For an accurate shipping quotation please email info@wallshoppe.com with your exact address and your desired framed art selection.

Please note that once your order arrives in the country of destination, local guidelines apply and your order may be subject to import taxes and local duties. These taxes and duties are not included in your purchase price and are the responsibility of the customer. However, if applicable, we will support with any communication of information with customs as necessary.

We are unable to ship to PO boxes at this time. Please provide your full daytime delivery address as well as a contact phone number to ensure smooth delivery.

Use this teWe are dedicated to providing you with accurate descriptions and visuals of the artwork featured on our site.  All of the framed art is made to order and therefore we can’t accept returns or exchanges at this time.  However, if there is craftsmanship defect or delivery damage, please contact us within 72 hours at info@wallshoppe.comxt to answer questions in as much detail as possible for your customers.

We proudly manufacture all our pieces in America using locally sourced materials.

For special sizing please contact us at info@wallshoppe.com and we’d be happy to discuss a special size. 

You may cancel or modify your order within 24 hours.  Please contact us at info@wallshoppe.com or call us at (213) 995-6200.

Fabric by the Yard FAQ
Fabric by the Yard FAQ
Pillows, Decor + BarbieShoppe FAQ
Pillows, Decor + BarbieShoppe FAQ

Fabric by the Yard FAQ

Absolutely. On each fabric product page, you can choose the “Swatch” option and add it to your cart. We will ship your swatches as soon as possible from our Los Angeles studio, and you will receive a tracking update as they ship.

Each fabric swatch sample is approximately 6” L x 5.5” W

At this time we can only offer our standard fabric swatch size and fabric by the yard.

No. Our samples are pre-cut and we’re unable to specify which part of the pattern will be picked for your order. If you’d like some help color matching a part of the pattern, please call us at (888) 859 9649 or email us at info@wallshoppe.com

Fabric swatch sample orders usually ship within 7-10 business days. All orders are shipped from our headquarters in Los Angeles, California.

Yes, by appointment only. For all those local Angelenos we do offer local pickup on business days only and will reach out to inform you that the order is ready to be picked up. Please select this option at checkout or contact us at info@wallshoppe.com

Our minimum order for fabric by the yard is 3 yards. Large yardage orders may be cut into pieces of 1 to 5 to 10 yards at our discretion depending on the weight and width of the fabric. Please contact us at info@wallshoppe.com to request specific lengths prior to placing your order.

We are not able to offer half yards.

Sample orders usually ship within 7-10 business days.

Fabric by the Yard orders will typically take between 14-21 days to produce. All orders are shipped from our headquarters in Los Angeles, California. We use FedEx/UPS ground. You will receive a confirmation email once your order has shipped. In an effort to reduce waste and excess, multiple items may be packaged together and shipped in one box. 

*Wallshoppe does not currently ship to PO Boxes.

We currently offer 15% off for members of the trade as well as complimentary fabric swatch samples. Please visit our Designer Trade Program page to learn more and apply.

We recommend consulting with a local professional as they can advise you on the amount of yardage needed for your project. You will need to provide them with the product information and pattern repeat. We cannot guarantee an exact color match on subsequent orders so we recommend you order extra yardage.

Our repeats are listed horizontal by vertical. So a 29”x34” repeat is 29” horizontal and 34” vertical for repeating.

Our fabric and wallpaper are produced in different ways so we’re unable to guarantee an exact match. However our patterns are designed to be mixed and matched so we are glad to advise on a color or pattern that would coordinate well with your project.

We cannot offer custom fabric colors at this time.

Fabric by the Yard orders over $300 ship free in the continental US. Fabric by the Yard orders under $300 will ship for a flat fee of $15 in the continental US. Fabric swatch samples ship free in the continental US. Shipping for all other orders and international shipments will be calculated at checkout. Please contact us at info@wallshoppe.com for additional assistance.

Yes! We will combine shipping for multiple fabric and/or wallpaper orders if you contact us within 24 hours of placing each order. We cannot offer combined shipping for wall art at this time.

Shipping for international shipments will be calculated at checkout. Please contact us at info@wallshoppe.com for additional assistance.

All of our fabric by the yard is made to order. True to our sustainability mission we manufacture the fabric until we receive your order, which is why we do not accept returns or exchanges. We highly encourage everyone to order samples and contact us if you have any questions.

We take extra care in inspecting all fabric by the yard prior to shipment, however defects in craftsmanship may occur.  Please report any damaged or missing items to info@wallshoppe.com within 7 days of delivery.

Our fabrics are suitable for some upholstery but depends on the item you’d like to upholster and its use. We always recommend consulting with your upholsterer and providing them with a sample prior to placing your full order.

All of our fabrics are dry clean only.

If you need additional help please don't hesitate to contact us:
info@wallshoppe.com 

(888) 859-9649

Office Hours: Monday - Friday, 9am – 4pm PT

Pillows, Decor + BarbieShoppe FAQ

• BarbieShoppe item orders are processed and shipped within an estimated 3 business days. Please note that we do not ship on Saturdays, Sundays, or U.S. holidays. BarbieShoppe items include Aprons, Tote Bag, Pillows, Pens, Notebooks, and Decorative Trays only.

• Our shipping carriers deliver Monday-Friday. To inquire about Saturday delivery options, please contact us before placing your order.

• Returns accepted for unused items within 7 days from receipt for exchange, refund or store credit. Items must be unused and in original packaging.

• SALE & INTERNATIONAL ORDERS ARE FINAL SALE

• All domestic orders are shipped via USPS Priority Mail for a flat rate of $15. Orders over $300 ship free. International orders ship via DHL and shipping rates are estimated at checkout.

• Orders shipping to a PO Box or APO address ship via USPS.

• If your order is time sensitive, we strongly encourage you to select an expedited shipping method at checkout or email info@wallshoppe.com for further assistance.

• Questions? Contact info@wallshoppe.com / 888 859 9649 Monday - Friday, 9am – 4pm PT

Wallshoppe accepts returns of BarbieShoppe items within 7 days of receipt given the order is unused, undamaged, and in its original packaging. Please send your order and your packing slip to the below address. Once we receive the return, we will notify you via email and issue a refund on your card, though shipping costs are non-refundable. Gift cards and any items that are purchased at a discounted price are final sale. BarbieShoppe items include Aprons, Tote Bag, Pillows, Pens, Notebooks, and Decorative Trays only.

Please note that credits may take up to 10–14 days to appear on your statement.

Wallshoppe - Returns
3876 S Santa Fe Ave
Vernon, CA 90058